Friday, 8/22: Don called and left a message for Assistant Director of the OC Convention Center, but did not hear back.
Monday, 8/25: Don left another message for the AD. Susan called and spoke again to the sales director who said he would speak with Silent Bob.
Tuesday, 8/26: SILENT BOB LEFT SUSAN A VOICEMAIL! It wasn’t heartwarming, but he did say he would have a menu with prices by the end of the day.
Later, that same day: SILENT BOB FAILED AGAIN. No menu. No prices. No contact whatsoever.
Wednesday, 8/27: Susan sends desperate e-mail to sales director from bus on way to Hershey, PA. Things look bleak.
Later, that same day: AD calls Don back! He runs through the whole situation with her. She says she will talk to sales director and to her boss, the director of the Convention Center. She says we should hear from someone the next day (Thursday). We’re not sure what that means, but it must mean something …
Thursday, 8/28: We do not hear from Silent Bob. We do not hear from sales director. We do not hear from assistant director. We do not hear from director.
Possibly,
The End.
August 29th, 2008 at 5:05 pm
Dang it.
I’m really sorry — I wish they were being, you know, customer-focused.